SPORTGRAD
Legal information

Refund Policy

We stand by the quality of our formulations. If you need to return a product, our policy is straightforward, clinical, and strictly enforced to ensure safety and hygiene standards.

Updated 2026refund.html
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1. Our 30-day return guarantee

You have 30 days from delivery to request a return.

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2. Eligibility for returns (unopened items)

Items must be unopened, unused, and have safety seals intact.

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3. Step-by-step return process

Contact support for authorization, then ship the item back using a tracked service.

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4. Refund timelines and payment methods

Approved refunds are credited to the original payment method within 5-7 business days.

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5. Exchanges for damaged or incorrect items

Damaged or incorrect items will be replaced free of charge if reported within 48 hours.

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6. Contact information for returns

Email support@sportgraduk.com to authorize all returns.

Questions about this policy?

Contact our support team if you need an explanation, a data copy, or help with an order.

Contact us